To help you play safely, your account has limits on the amount of money you can deposit and spend. These are designed to protect you and ensure we meet our responsibilities as a gaming operator.

There are two main types of limits on your account:

1. Spend Limits (Set by you)

These are limits you can set yourself to manage your spending.

• What are they? You can choose a daily, weekly, or monthly limit on the amount you can deposit.
• How do I change them? You can set or adjust your Spend Limits anytime on our Play Responsibly Page.
• Want to know more? Full details are in our Spend Limits article.

2. Account Limits (Set by us)

As a responsible operator, we are required to set an initial limit for all new players.

• Why is it there? This is a standard, protective measure for all customers. We may also apply limits if we need more information from you.
• How can I increase my limit? If you'd like to increase your limit, you may need to:
  • Complete an Enhanced Verification Check.
  • Speak with our Customer Due Diligence Team.