We understand that it can be disappointing when you don't receive a reward after taking part in a promotion. This could be because the promotion was a Prize Draw, where a reward isn't guaranteed, o...
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There are a few reasons as to why you or your friend wouldn't have received your 'Refer a Friend' reward and we're here to help.
Has the wagering requirement been met?
It is likely that your fr...
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If you are unable to login, this could be down to a few things. Please take a look at the options below to find out more:I've forgotten my password, how do I reset it?
You can reset your password w...
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As of 26th March, we have made some changes to how our marketing communications preferences work. These changes have been introduced as a result of new legal requirements attached to our gambling o...
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You can withdraw from your account at any time, provided that you do not have any outstanding verification requests and that your balance is above £10. Please note that for security reasons, we ope...
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We believe that playing for fun and being in a safe environment goes hand in hand and as a safety net, we not only allow you to set a limit on your account, but we also set a limit that you're able...
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