We understand that it can be disappointing when you don't receive a reward after taking part in a promotion. This could be because the promotion was a Prize Draw, where a reward isn't guaranteed, o...
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We understand it can be frustrating when you're not having a lucky experience with us. Please rest assured, all of our games and promotions are tested to ensure fairness. In addition, we are con...
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If you are unable to login, this could be down to a few things. Please take a look at the options below to find out more:I've forgotten my password, how do I reset it?
You can reset your password w...
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Your account may have been closed for a number of reasons. In most situations, we will aim to reach out to you as soon as possible to let you know the reason why this has happened, so please check ...
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You can withdraw from your account at any time, provided that you do not have any outstanding verification requests and that your balance is above £10. Please note that for security reasons, we ope...
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We believe that playing for fun and being in a safe environment goes hand in hand and as a safety net, we not only allow you to set a limit on your account, but we also set a limit that you're able...
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