If you're having difficulty logging into your account, please check the common issues and solutions below.I've forgotten my password. How do I reset it?If you can't remember your password, don't wo...
View More
We understand that you may come across an issue with your withdrawal from time‑to‑time. Please rest assured, this is nothing to worry about. Check out the options below to find out more information...
View More
We believe that playing for fun and being in a safe environment goes hand in hand and as a safety net, we not only allow you to set a limit on your account, but we also set a limit that you're able...
View More
Great news! From Monday 26 January 2026, we’re making your Daily and Monthly Free Game prizes even better.We’re saying goodbye to Free Spins… and hello to cash prizes only! That means every win you...
View More
We're sorry to hear you've had difficulties while playing our Daily / Monthly Free Game. Here's some answers to the most popular questions that might help you out...I haven't received my reward fro...
View More
We have made some changes to our in-house poker offering on Virgin Games.Which poker games have been removed?The following poker games are longer available:Wild Seat PokerCash GamesTournament Poker...
View More