Kindly note that we don't currently have Hosts from Rainbow Riches Casino taking part in any Poker games and they cannot see any hands you have had either during or after a game.
Do the Hosts play in the Poker Games?
Rainbow Riches Casino is always trying to bring you the best possible user experience. To enhance the experience when playing multiplayer Poker on Rainbow Riches Casino, Chat Hosts (from other websites of the Gamesys Group) may participate in games and tournaments from time to time.
Do the Hosts have rules they have to follow when playing Poker?
Yes, there are certain rules that apply to the Chat Hosts while participating in the Poker games and Tournaments:
- Chat Hosts will always play to the best of their ability
- Chat Hosts will be easily identified at the poker tables as they will be uniquely Rainbow Riches Casino branded avatars. They will also use the 'name_host' structure as their avatar name, (e.g. James_Host)
- Chat Hosts will see members names and dates of birth but will not have access to any other player information such as hand histories, results or other data;
- All winnings 'won' by the Chat Hosts during a poker game will be distributed back to the members through specially designed promotions.
The Chat Hosts will normally announce the participation, in any poker game, in the chat prior to the game starting.
How can I make a complaint about a Chat Host?
If at any time you have cause for complaint about or Chat Hosts, you can contact our Customer Support Team to discuss this further. You find find our contact details here.