I’m having problems with the App, what should I do? If you experience any issues loading our games through the App, we would recommend following the steps below:1. Use Wi-Fi2. Force Close the App and then reopen it3. Clear your Cache4. Turn off your device5. Try our mobile site Related articles How can I check what happened during my game? How do I access My Details? How do I clear the Cache on the App? My deposit failed but it has been taken from my bank account, why? I’m having problems loading a game after clearing my temporary internet files, how can I fix this?