Why has a withdrawal back to my card failed? This may occur if the card provider or your bank cannot accept funds being sent back to that card. This is not something that we can control, but in these cases you can select to withdraw to a Bank Account Number and Sort Code instead. Related articles How long does it take to receive my withdrawal via Debit card? Why has a withdrawal to a Bank Account Number and Sort Code failed? Can I withdraw to a different card? I’ve registered the wrong name; how can I change this? How do I update a card's expiry date?