As a Responsible Gambling operator, we're unable to guarantee that you'll receive a reward for your birthday. Check out the options below if you have any questions:
How do I become eligible for a birthday reward?
We're unable to specify how you become eligible for a reward as we want people to play at a comfortable level and enjoy the games.
If you do receive a reward for your birthday, we will contact you via Email, so we would recommend that you're signed up to our mailing list. This is worth signing up to overall, as there's plenty of other chances to be selected for an offer throughout the year. You can do this by going to My Account > Manage Details > Contact Preferences.
Why haven't received a birthday reward?
Birthday rewards are not guaranteed. While we don’t give out Birthday Rewards to everyone, we do try to wish all our members many happy returns. The pop ups are our little birthday card from us to you.
How will I know if I've getting a birthday reward?
When your birthday comes along, if you're eligible for a reward we’ll drop you an email to let you know and you'll see a pop up when you login.
Where can I find my birthday reward if I've received one?
You should receive a popup when you login to the site. Alternatively, you can find your reward waiting for you on the Promotions page. Rest assured, you can also check the reward you've received anytime by going to My Account > History > Reward History.