If you see 0 to go on a Bingo Game, but no win is awarded, it is due to a temporary drop in connection while you were playing. The break in connection means the display is showing the number of balls required for the 1st or 2nd line win (which

 has already completed), instead of showing the number of balls required to complete the Full House win. You can tell the difference because a real win will be accompanied by a big message to congratulate you!

Don't worry, this will not affect the final game outcome. All our games are played on secure servers rather than on your computer so the correct balls will be marked off automatically.