How should I request a Subject Access Request?
In order to request a copy of the personal data that Gamesys holds about you, please email sar@rainbowrichescasino.com with the subject title “Subject Access Request” including the following required information:
- Your full name;
- A description of the data that you are requesting (for example transaction/gaming history, contact details etc.), including a date range;
- Your username, the email address registered in the account and contact details.
Please provide as many details regarding the information you require as possible including (where relevant) date ranges, specifics of the information you are seeking, and the reason for the request.
Remember, it may be possible to find the desired information without a Subject Access Request. Many aspects of the account information and History can be found in the My Account section or by contacting Customer Support.