Can I unblock a card? Yes, please get in touch with our Customer Support Team if we applied the block.If your block was applied by your bank, please get in touch with them to request the removal of a block. You may be subject to a 24-hour review first. Related articles Protection of Your Account Funds I’ve won a physical prize; when will I receive it? What should I do if I've got a new card or want to use a different payment method? How do I clear my Temporary Internet Files and Cookies on Google Chrome? Can you remove my card details?