Can I unblock a card? Yes, please get in touch with our Customer Support Team if we applied the block. If your block was applied by your bank, please get in touch with them to request the removal of a block. You may be subject to a 24-hour review first. Related articles What should I do if I've got a new card or want to use a different payment method? Why can't I deposit from my debit card? Changing Payment Method Withdrawing to Old Bank or Card Details Can I add a payment method that is not in my name?