Why have I been asked to send in documents?
Checking documents from players is a legal and regulatory requirement for us, so we may ask you to let us know how you fund your play.
In short, the source of your wealth is how you obtained your money or assets. You may be asked to provide details or documents confirming your net worth and how it was established.
Why do you need to know how I fund my play?
There are two reasons:
- To comply with Anti-money laundering regulations - We perform due diligence checks on the source of wealth of our customers to prevent financial crime.
- For the protection of our players - Knowing information about your income and wealth helps us provide a more responsible service. As part of a source of wealth check, we’ll try to understand what level of activity you’re personally comfortable with, taking your income and other available funds into consideration. We would never wish for you to gamble more than you intended.
Individuals may have more than one source of wealth and we don’t need to understand the exact amounts of all sources, but we do need a good overall picture. In general, we will look at your regular sustainable income (such as your salary), as well as any events that have resulted in you receiving significant wealth (such as windfalls like inheritance or gambling winnings, or asset disposals such as a property or shareholding sale).
What documents do I need to send?
Common examples of income and acceptable documentation are:
Source of Wealth / Income
Wage slips, P60, Bank statement showing incoming wages, employment contract
Dividend vouchers, company accounts showing total amount paid, tax return.
Letter from solicitor confirming the date of sale and net proceeds of sale, Bank statement showing funds received from sale.
Letter from solicitor confirming the date and amount of inheritance, other legal document such as a Will that shows the amount inherited, Bank statement showing inheritance received.
Wins from other gaming site
Bank statement showing winnings being paid to you, profit & loss statement from gaming site showing your overall win and the date range.
Letter confirming the date and amounts received, Bank statements showing payments received.
Bank statement showing amounts received, tax return showing total income from rental properties.
Pension / Savings
Pension statement showing drawings from pension, Bank statement showing money received from pension.
Investment returns / Capital Gains
Statement from investment provider / broker showing value of portfolio and any drawings made, letter or statement showing details of income from this source, Bank statement showing money received.
Sale of company
Legal documentation confirming sale and proceeds to you personally, Bank statement showing money received.
Other windfall / compensation
Documentation showing the amount and date received, Bank statement showing money received.
If you have income from a variety of sources, the simplest way of verifying your income is by sending a tax return or a letter from your accountant. Talk to our friendly team about your personal situation and we will be happy to advise help you.
Please remember that documentation must clearly show your name and a date & amount that was paid to you. Our team will let you know if there are specific dates or levels of spend you need to provide documentation for.
We appreciate everyone’s situation is different, so it is possible we may request alternative documentation; we will always try and make this process as smooth and easy for you as possible.
Where do I send my documents?
Simply hit reply on the email that we have sent to you, and attach your documents there.
Or you can email copies of your documents to firstname.lastname@example.org
Or you can directly upload your documents by clicking here.