How do I change my date of birth?
If you have entered your Date of Birth incorrectly on your account, we may be unable to confirm your details or release withdrawals without further documentation. We would need to see one of the following:
- Driving Licence/ Provisional Licence
- Birth Certificate
- The front and back of a UK Resident Permit
How do I send my documents to you?
You can send this to firstname.lastname@example.org from your registered email address or upload your documents to a Live Chat.
How long will it take for my details to be amended?
Once your documents have been received and verified, your registered date of birth will be updated by our Verification Team within 24 hours.